Meeting & Events Frequently Asked Questions
We are happy to answer any questions you might have. Though, as a convenience, we have provided answers to some commonly asked questions below. If you have a query that isn’t addressed, please feel free to contact us directly.
How many people can your Ballroom hold?
Our Silver Ballroom can accommodate up to 220 guests comfortably with rounds of 10. For a cocktail-style reception with hors d oeuvres, we can accommodate up to 400 guests. Max capacities will vary depending on additional items in the room and the setup style requested. We are happy to provide a diagram and make suggestions as to what may fit best.
How does parking work?
We offer overnight valet parking at $25 per night plus tax per vehicle or $12 plus tax for day guests. If self-parking is preferred, there are lots around the building. Prices vary based on the length of time parked.
We will arrive on bus. Do you have bus parking?
The Read House will coordinate with the City to block off meters according to the size of the bus. Each meter is priced at $25 per day plus 22% service charge and 9.25% sales tax. (Most buses require at least 2 meters depending on the size.)
Can we check-in early or check-out late?
We will be glad to help arrange an early check-in based on availability. For a late check-out between 1 pm-3 pm, we charge a half-day rate and this is based on availability.
What is the price for vendor/exhibit tables?
We have 6ft tables for vendors. Each table comes with black or white linen, two chairs, and trash can. A one-time fee of $25 plus 22% service charge and 9.25% sales tax applies to each. Additional charges will be applied for additional linen, electrical, special lighting, or other equipment requests.
Who do you use for A/V? Can we bring our own?
We partner with M&M Productions as our audio-visual partner. Your dedicated Event Manager will be happy to provide a price list for specific items or you are welcome to provide your own. Please note, if you do opt to provide your own and AV is assistance is required from our tech, additional fees may apply.
I have materials that need to be shipped. How does that work?
All Packages and Pallets should be sent to the Read House with special attention to the Event Manager. Please include Group Name, Event Manager Name & Date of Conference. The Read House will accept (10) boxes complimentary. Any additional boxes or freight will require a $5 per box handling fee.
Exhibits and larger boxes (over 50 lbs.) will incur an additional fee (minimum of $25 per piece). There will be a 22% handling fee plus 9.25% sales tax for all outgoing freight shipped through the Conference Services Offices.
What is the charge for WiFi?
One internet connection per room is available complimentary. The Read House is equipped with complimentary Wi-Fi Internet service however speed cannot be guaranteed for large streaming demand. Fees may apply to accommodate specific internet requirements. For a secure connection, we request lead time of 48 business hours. Charges will apply.
How early can I come in to set up/break down?
Setup times can be arranged with your Group Sales Manager or Conference Planning Manager. Prices will depend on rooms availability and the length of time requested.
Can we bring our own food and/or alcohol?
All food and beverage would need to be provided through the property.
Do you have an on-site restaurant?
We offer Starbucks for a breakfast and lunch option. In-room dining is also offered on the weekends. Our Bar and Billiard’s opens at 3pm throughout the week, Monday-Thursday and 11am on Friday-Sunday. They serve lite fare such as burgers & wings. For dinner, we have a flagship restaurant called Bridgeman’s Steakhouse.
Are you able to accommodate dietary restrictions?
Yes! You will have a dedicated Event Manager to work with you and our F&B team to offer specialty meals upon request.
Do you require a deposit? If so, what is the deposit schedule like?
Upon return of the signed contract, we will require 25% of the contracted estimate of charges, inclusive of 22% service charge and 9.25% sales tax. A second deposit of 50% will be required 30 days prior and the final head count along with the remaining balance is due 7 days prior to arrival.
I would prefer to be directly billed. Is that an option?
Yes! Upon completion and approved direct billing application. We will require a credit card on file for all groups.
What is there to do around town & are you within walking distance?
The Read House is located in a prime location in the heart of Downtown. We are on the free electric shuttle route which picks up every 15 minutes and rotates to the North and South side of town where you’ll find restaurants, bars, parks, High Point Climbing, Creative Discovery Museum, TN Aquarium, IMAX Theater, and the Riverwalk. The Incline Railway, Rock City, Ruby Falls, and Point Park are just a short drive away at Lookout Mountain.
