HOTEL SAFETY GUIDELINES
From the Desk of the General Manager
We are excited to welcome you to The Read House! There is no higher priority to our entire Read House Family than the safety of our guests and employees. In the current environment, it’s important for all of us to travel smarter and more consciously.
We want to take a moment and inform you of the operational safety guidelines we have implemented to ensure your health and safety during your upcoming stay. Our guidelines strictly follow the recommendations and standards set forth by state and local governments.
Should you have any questions or concerns we encourage you to contact us directly at (423) 266-4121 or by email at firstname.lastname@example.org.
- Per a City of Chattanooga ordinance – all guests and employees are required to wear face masks in the public areas of the hotel.
- Maximum occupancy has been reduced to limit the number of guests in the building on any given night.
- Bell services are suspended to limit person-to-person contact. Guests are responsible for transporting luggage unless special assistance is needed.
- Valet service is available. Please arrive to Broad Street entrance for Valet, at 807 Broad St.
- Common areas and entry points are disinfected at least once per hour.
- All guest rooms are cleaned, thoroughly sanitized, and sealed after every stay.
- Employees CANNOT enter guest rooms for the duration of any guest’s stay, with the exception of requested maintenance personnel.
- Stayover housekeeping and turndown service are suspended to minimize in-room contact.
- Guests must request additional linens, toiletries, or sundries, which will be delivered and placed outside the guest’s room.
- In-room trash can be placed outside guest room doors for housekeeping to collect daily.
- Elevator occupancy should not exceed 4 people unless traveling within the same family.
- The fitness room will be open. Equipment will be disinfected every hour, but guests are encouraged to wipe and disinfect equipment after every use.
- The pool will be open, however social distancing is encouraged. The pool deck and chairs will be frequently disinfected by hotel staff.
HOTEL RESTAURANT GUIDELINES
- Per a City of Chattanooga ordinance – all guests are required to wear face masks unless actively eating or drinking.
- Dining tables will be positioned at least 3 ft. apart and groups will be limited to 10 people or less.
- Restaurant bars are open with limited seating.
- All menus will be disposable and discarded after use.
- Drinkware and cutlery will be thoroughly sanitized and stored.
- All food & beverage staff are required to wear gloves and masks at all times. Gloves will be changed after each interaction with a patron or handling of shared items.